Hockey Canada finds itself at “a crossroads” that requires reimagined leadership coupled with more oversight and transparency, a third-party governance review has found.
The 221-page document released Friday, released following a review led by former Supreme Court justice Thomas Cromwell, follows an interim report tabled last month, comes at a crucial time for the scandal-plagued national sport organization following a disastrous spring, summer and fall.
Hockey Canada has been under intense pressure since May when it was revealed the federation quietly settled a lawsuit after a woman claimed she was sexually assaulted by eight players, including members of the country’s world junior team, following a 2018 gala in London, Ont.
The federal government and corporate sponsors quickly paused financial support, but the ugly headlines continued with the revelation of a secretive National Equity Fund – partly maintained by registration fees – used to pay for uninsured liabilities, including sexual assault and abuse claims.
“Confidence takes time to build, but can be quickly lost,” Cromwell wrote in his introduction. “Hockey Canada’s recent experience is testament to that.”
A Hockey Canada official testified to parliamentarians in July the organization had doled out $7.6 million in nine settlements related to sexual assault and abuse claims since 1989, not including this year’s payout.
Police in London later said the force would reopen the investigation into the 2018 incident. The NHL is also conducting an investigation because many of the players from the 2018 world junior team are now in the league.
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Hockey Canada then announced members of the 2003 men’s world junior roster are being investigated for a group sexual assault, as calls for change at the top mounted.
None of the allegations have been proven in court.
Hockey Canada president and CEO Scott Smith resisted calls for his resignation, but left the organization last month on the same day the board of directors resigned after a stunning parliamentary hearing – the third time officials had been called to Ottawa since June – and Cromwell’s interim report.
Cromwell recommends new parameters for the board’s nomination process, increasing its size from nine to 13 and ensuring that no more than 60 per cent of directors are of the same gender. A new election is set for next month.
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“The complexity of the organization’s leadership challenges have outgrown the responsive capacity of the present board recruitment and election processes,” Cromwell wrote. “The current board nomination process has not provided Hockey Canada with the wide range, depth and diversity of experience, both professional and personal, that the board collectively requires to govern this complex organization and to lead significant cultural change.”
Cromwell, who recommended minutes be taken at all Hockey Canada meetings moving forward, added roles of senior management and the board “are not clearly defined nor distinguished.”
“This, at times, leads to the board involving itself too deeply in day-to-day operations,” the report read. “Moreover, the reporting relationship, particularly regarding the transfer of key information, is informal and unstructured.”
Cromwell, who interviewed more than 80 people in over 60 meetings for the report, said Hockey Canada was right to establish reserve funds – including the National Equity Fund (NEF).
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“The establishment of reserve funds to address the risk of uninsured and under-insured claims is not only sound, but the failure to do so would be a serious oversight.”
There was not, however, appropriate oversight or transparency
“Hockey Canada has no written policy governing the NEF.”
Cromwell’s recommends Hockey Canada provides “timely disclosure of publicly available information to its members regarding ongoing and potential claims.”
“Once a settlement is reached, we recommend that Hockey Canada disclose all publicly available information … while respecting the restrictions of any non-disclosure agreements in force,” the report read.
Cromwell also painted a murky picture of how organizations, associations, leagues, teams and participants with different resources and different regions operate.
“The responsibility for developing the sport of hockey in accordance with good governance principles lies with multiple parties,” the report read.
“A lack of clarity around organizational structure and authority can result in uncertainty.”
While the scope of the review was on governance, Cromwell noted a number of issues raised by stakeholders throughout the process, including hockey’s “toxic culture” and additional support for women’s and para hockey.
Cromwell also said it’s time those same stakeholders “reflect on their own roles and responsibilities.”
“Some who have been quick to announce their loss of confidence in Hockey Canada have been slow to acknowledge their own past contributions to its troubles,” he wrote. “The underlying causes of the current crisis are not of recent origin. The members have controlled who is on the board. Sport Canada, as recently as June 2022, gave Hockey Canada a top rating for some aspects of governance.
“It is not my role to point fingers or assign responsibility. I will simply observe that many could have done more to address the issues sooner.”
Cromwell concluded that it’s his hope the governance recommendations provide Hockey Canada make “urgently needed” change.
“All stakeholders will have to work together to bring these changes about,” he wrote.
“Hockey Canada is at a crossroads.”
