Some Etsy sellers strike as e-commerce site hikes fees for shop owners

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Thousands of Etsy sellers planned to begin a strike on Monday in protest over increased transaction fees on the e-commerce website.

Etsy, which is best known for the sale of handmade and vintage goods, recently released a report indicating it would hike transaction fees for third-party sellers, despite revenue being at an all-time high.

The transaction fees were set to rise to 6.5 per cent from five per cent on Monday, which represents a 30 per cent increase. The fee is the amount Etsy charges when a seller makes a sale, taking a cut of the profit.

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In 2021 alone, Etsy’s gross market share reached a record US$4.2 billion, up 16 per cent year over year, the company reported.

In response to the change, a group of Etsy sellers created a petition and website demanding the fee be cancelled, or else it would begin a strike.

“We are striking to protest Etsy’s treatment of sellers. We will put our shops on vacation mode April 11-18. Those of us who can will strike for the whole week, and some of us are striking only for April 11,” the sellers said on etsystrike.org.

“Buyers can support the strike too, by boycotting Etsy from April 11-18, and looking for ways outside of Etsy to support sellers.”

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Etsy did not immediately return Global News’ request for comment. It has defended the fee increase as a good thing for sellers and the company.

The petition had more than 49,000 signatures as of noon eastern time on Monday.

“Etsy was founded with a vision of ‘keeping commerce human’ by ‘democratizing access to entrepreneurship,’” the petition reads.

“As a result, people who have been marginalized in traditional retail economies — women, people of color, LGBTQ people, neurodivergent people, etc. — make up a significant proportion of Etsy’s sellers. For many of us, Etsy makes up our main source of income.”

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The petition adds that Etsy has strayed from this initial company vision and has “come to resemble a dictatorial relationship between a faceless tech empire and millions of exploited, majority-women craftspeople.”

When Etsy initially informed of the transaction fee change in February, Etsy CEO Josh Silverman said, “Etsy enables anyone with a creative idea to start a business and reach a built-in audience of more than 90 million shoppers.”

“We have demonstrated our ability to make improvements that directly translate into more sales for our sellers, as evidenced by record sales per seller in 2021,” he said.

“Our new transaction fee will enable us to invest in key areas like marketing and support to further extend our strong momentum.”

— with files from Sarah Do Couto

© 2022 Global News, a division of Corus Entertainment Inc.